General Questions

How to open a personal account
To open a Personal Account please register here by entering your contact details.  After that, please follow the instructions and your account will be...
Mon, 10 Jun, 2019 at 4:08 PM
How to change your account password?
Change Password Procedure: 1. Log in to Mistertango account (web version) 2. Click on icon near your name 3. Click on 'Change password' 4. Enter ...
Mon, 18 Feb, 2019 at 1:38 PM
How to change a service plan?
The service plan for private account form Personal to Personal + can be upgraded via internet banking, otherwise, please contact Mistertango Team. When the ...
Tue, 5 Nov, 2019 at 1:21 PM
How to change an email address?
It is impossible to change an email address. There would be an option to create a new account using another email and to sent all account balance from an o...
Mon, 4 Dec, 2017 at 9:55 PM
Unsupported countries
We support pretty much every country in the world, except for countries in the list below. Unsupported countries: Afghanistan Bosnia & Herzego...
Thu, 12 Sep, 2019 at 3:55 PM
Additional account manager
Private clients cannot add additional account managers. Business clients can add additional account managers via internet banking. This function is avai...
Tue, 5 Nov, 2019 at 1:22 PM
How to change telephone number?
In order to change your preferred phone number, please send us a photo where we could see your document near your face. Also, please send us your new phone n...
Mon, 18 Feb, 2019 at 2:18 PM
How to close Mistertango account?
If you would like to close your account please fill the attached form, sign and send it to us.
Tue, 5 Nov, 2019 at 2:00 PM
PLAIS
Cash Flow Restrictions Information System (hereinafter "PLAIS"). It is an automated information system that enables all authorities with the right...
Fri, 11 Oct, 2019 at 2:48 PM
Mistertango contacts
Hello, Please be noted that You can reach Mistertango support team by email - support@mistertango.com or by phone - +37052055501 (for Lithuanian customers);...
Tue, 12 Nov, 2019 at 3:46 PM