Our advice:

  • Make sure, that you have downloaded the latest version of Mistertango app.

  • Delete the application and install it once again.

  • Turn on the permissions to use camera and microphone.

  • You could borrow another mobile device for verification from someone.

  • If the problem persists, please, contact our Support team. Indicate your mobile phone model and operating system version.

  • Indicate which mobile application version you are using.

  • If you have the possibility - record your verification process.