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Frequently Asked Questions (FAQ)
General Questions
9
How to open a personal account
How to change your account password?
How to change a service plan?
How to change an email address?
Unsupported countries
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Business clients
8
How to open Mistertango Business Account?
List of countries where documents must be approved by the Notary or Apostille/Legalisation
When is 'Business+' plan required?
Premium support offer
Mistertango API
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Prices
4
Our fees
Balance fee
Transfers to and from exchanges
Pricing of additional services
Bank Transfers
12
In which currency I can deposit my Mistertango account?
I have withdrawn money from Mistertango. When it will be in my account?
From which countries I can receive the money to my Mistertango account?
What are the fees for incoming and outgoing transfers?
Is it possible to cancel the outgoing payment?
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Mistertango Payment Card
1
MasterCard changes from the 1st of November
Complaints
1
Complaints procedure
Customer support working hours
2
Our customer support working hours
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